FAQs by Couriers
How does Khdoum help online sellers and businesses?
Khdoum offers fast, reliable same-day and next-day delivery solutions tailored for small businesses and online sellers. You can request couriers on-demand, track deliveries in real time, and receive proof of delivery instantly.
Can Khdoum integrate with my online store?
Yes. Khdoum can integrate with popular e-commerce platforms and custom websites via API, allowing you to automatically create, manage, and track shipments directly from your store.
How are payments handled between sellers and couriers?
Couriers can collect cash on delivery (COD) from recipients, and Khdoum will transfer the collected amounts to sellers upon request, ensuring secure and transparent settlements.
What types of items can I send through Khdoum?
Khdoum supports deliveries of parcels, documents, accessories, clothing, and non-perishable goods. Items must comply with Khdoum’s safety and shipping policy.
How can I track my shipments?
You can track every shipment live through the sender dashboard or mobile app, from pickup to delivery, with real-time status updates and delivery confirmations.
Does Khdoum offer business accounts or bulk shipping?
Yes. Khdoum offers business accounts with discounted delivery rates, monthly billing, and dedicated courier support for regular shippers.
FAQs by E-Commerce Sellers
What is Khdoum and how does it work?
Khdoum is an on-demand courier app that connects couriers with senders who need fast, reliable deliveries. You receive delivery requests nearby, accept jobs through the app, and get paid for each completed trip.
How can I become a courier with Khdoum?
You can apply directly through the Khdoum app or website by submitting your basic information, vehicle details, and required documents. Once approved, you can start receiving delivery requests immediately.
What are the requirements to join Khdoum as a courier?
To join, you’ll need:
- A valid driver’s license
- A registered vehicle or motorcycle
- A smartphone with internet access
- Good communication skills and a professional attitude
How much can I earn as a courier?
Your earnings depend on the number of deliveries you complete. Couriers earn competitive per-delivery rates with weekly payment options. Khdoum also offers performance bonuses for top drivers.
Do I need to work full-time?
No. You can work flexibly—choose your own hours and accept deliveries that fit your schedule. Whether part-time or full-time, Khdoum gives you full control.
Is there a courier support team?
Yes. Khdoum has a dedicated support team to help couriers with delivery issues, payments, or app support through live chat and phone assistance.